facilities
For warehouses & distribution centers
Built for the wall. Built for the workday.
A real-time view of every appointment at every door, with carrier compliance and live detention tracking. Run your dock on the same freight appointment network your carriers already use. Two scheduling views built to run on the supervisor's monitor all day.
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Daily Calendar Dock Schedule
DC #214 · Dallas, TX
Thu, Jun 25 · 5 doors active
Live now
| Door | Carrier | Appointment | Status |
|---|---|---|---|
| D-01 | Vanguard Freight | PO 4471-0098 | On dock |
| D-02 | Open | no appt | |
| D-03 | Ridgeline Transport | live load | checked in 11:42 |
| D-04 | Cedar Haul Logistics | arr. 1:28 PM On time | |
| D-05 | Atlas Line | appt 12:00 PM | No-show |
Hourly Capacity:
| Time | Slots Booked | Slots Available |
|---|---|---|
| 8 AM | 2 | 2 |
| 9 AM | 1 | 2 |
| 10 AM | 0 | 2 |
| 11 AM | 2 | 2 |
| 12 PM | 3 | 2 |
The problem
The dock is running blind.
Most warehouse scheduling lives in email threads, shared calendars, and someone's head. When a driver shows up early, late, or not at all, the dock finds out by walking outside.
No live view
A whiteboard or spreadsheet tells you what was planned, not what's happening. Drivers arrive unannounced, bays sit empty, and the supervisor reacts instead of manages.
Carrier accountability is quarterly
Compliance reviews happen after the fact, from hand-pulled spreadsheets. By the time a no-show pattern is visible, you've absorbed months of disruption with no data to back the conversation.
Detention is invisible until it's an invoice
Nobody's watching the clock at the dock level. A driver checks in and sits. Ninety minutes later the carrier sends an accessorial, and you had no signal to act on.
Scheduling is someone's full-time job
A scheduler fields calls and emails all day confirming slots, rescheduling misses, and chasing updates. That's manual coordination that belongs in software.
The solution
Every door. Every carrier. One screen.
BiggerPicture gives dock teams the tools to manage the day in real time, not reconstruct it at the end of it.
Appointments dashboard with triage
A "Need Action" block surfaces time-sensitive items at the top. The full list filters by carrier, status, compliance, and facility, and searches by reference, order, WMS, or BOL number.
Carrier compliance scoring
Every carrier is scored across six categories: Early, On Time, Late, Late Work-In, No Show, Unplanned. Reschedules are tracked separately as a leading indicator. Scorecards deliver automatically.
Self check-in via QR code
Post a QR code at the gate. Drivers scan to check themselves in: no driver app, no guard workflow, no call to the office. Check-in updates the dock schedule instantly.
Drop trailer workflow
A dedicated flow separate from live loads: Drop, Assign location with truck ID, Ready for Pickup, Move. A Yard Schedule organized by drop spot keeps the yard visible alongside the dock.
Live detention tracking
Detention starts at check-in. Warnings fire at 30 and 15 minutes before the threshold, and the schedule shows a live time-to-detention indicator so your team acts before the accessorial, not after.
Scheduling views
Two views of the same day.
Every facility runs on a different rhythm. Switch between two ways to see the same schedule, based on what the moment requires.
View 1
Daily Calendar
Organized by time slot. Shows capacity at a glance: 2 of 2 slots booked in a given hour, so you spot gaps and overloads before they become problems. Full-screen mode for the monitor on the supervisor's wall.
View 2
Dock Schedule
Organized by door. Shows what's happening at each dock at any moment, with a live "now" indicator across all doors. Full-screen mode for continuous display in the operations area through the shift.
Ready when you are
See what your dock looks like in real time.
Book a 30-minute demo and see BiggerPicture running against a live facility schedule.